FAQ

 

  • What is HacknPlan? 
    • HacknPlan is a cloud-based project management service for game development studios, which provides different tools to plan, schedule, track and evaluate all the details of a game project. It has been inspired by other tools like Jira or Trello, but redesigning the workflow and adding specific features to be more intuitive and productive for game development.
  • How is HacknPlan different from other widely used project management tools?
    • The main difference between HacknPlan and other solutions is the integration of game design documentation as part of the organization of the project. While other solutions provide issues, user stories or tasks as isolated elements on lists, HacknPlan integrates the edition of a structured and dynamic GDD (game design document) which is linked to the tasks in the boards. This way, your design documentation is easier to maintain, gives context and meaning to the rest of the project, and is enriched with progress and metrics during development.
  • When is the official release taking place?
    • HacknPlan is currently in open beta phase, and the full release is planned for March 27th 2017.
  • How can I use HacknPlan? 
    • HacknPlan is provided as a service in the cloud, so you can register here and start using it right away for free, no card needed.
  • Can I install HacknPlan on my own server? 
    • Nope, only the cloud version is available at the moment.
  • Is there a mobile app available?
    • Not yet, but it is planned. You can use the responsive web from mobile devices in the meantime.
  • Does HacknPlan support authentication through 3rd parties?
    • Yes, you can login using your Google or GitHub accounts at the moment, and others may be integrated in the future.
  • Who can access my project?
    • The projects are completely private, and can only be seen by you and others users explicitly invited. There is a permission system that will allow you to give those users specific rights to read and/or write specific categories or sections.
  • Does the application allow public projects?
    • Not yet, but we will implement the possibility of sharing publicly your whole project or parts of it in the future.
  • How much does HacknPlan cost?
    • HacknPlan is a freemium service with three different tiers:
      • Personal: Personal free account. You can use it to create your personal projects with unlimited members and to join Studio organizations for professional work.
      • Personal Plus: Premium account for individual users for just 4 EUR / month (paid annually). Get many advanced features on your side only while working on projects with other free users.
      • HacknPlan Studio: Premium account for professional studios for just 6 EUR per seat/month (paid annually). One single account representing a company or studio that can create an organization and projects with advanced features and add Personal accounts to them (the company needs to pay for a seat for all their team members). Extended file storage, dedicated support and unified invoicing.
  • Is my data safe?
    • Of course, we guarantee all the information stored in our system is safe by using the generally accepted standards in security. The data stored in our servers is owned by the users. The user and project data is private and require authentication and proper permissions for other users to be able to access it. All the connections and data communications that contain sensitive and private data are encrypted by using secure socket layer technology (SSL). We backup our database daily to be able to recover the information in case of major disaster. Our servers are hosted in Microsoft Azure and are located in Amsterdam (The Netherlands).
  • Will my data remain available after official release?
    • Yes, the transition to the full release will be completely seamless and automatic.